Product Updates

Product update: smarter dispatch board and routing hints

What changed in PlanDrive scheduling this quarter—travel-aware suggestions, drag-and-drop polish, and calmer handoffs for dispatchers.

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We shipped a focused set of improvements for teams living in the scheduling workspace every day.

Travel-aware suggestions

The dispatch board now factors average drive time between stops when ranking technicians. It is a hint, not a mandate—dispatchers stay in control.

Faster drag-and-drop

We reduced layout thrash when moving jobs across columns, especially on lower-powered office machines. If you felt lag on Friday rush hour, grab the latest desktop build.

What is next

Native SMS templates for customer ETAs are in beta with a handful of HVAC partners. Contact us if you want early access.